North Privacy Policy

At North, we are committed to protecting the personal information you share with us when you create an account, play, deposit, or withdraw funds through North Casino.com. This Privacy Policy explains what data we collect, how we use it, who we may share it with, and the rights you have as a player. By registering with North Casino, you acknowledge that you have read and understood this policy and consent to the practices described below.

North is operated by Green Cari Marketing LLC, registration number L19985, a company registered and established under the laws of Nevis, West Indies, with a registered address at Hamilton Development, Unit B, Charlestown, Nevis, West Indies. We hold licence No. 00973 issued by the Kahnawake Gaming Commission of the Kahnawa:ke Mohawk Territory, Canada, and you can validate our licence seal directly in the footer of our site. As part of our commitment to fairness, all games we offer hold Random Number Generation certificates, and many titles carry a provably fair ribbon so you can verify outcomes yourself.

Information We Collect

When you register for North casino online, we collect the information necessary to open, verify, and manage your account. This includes:

  • We collect your full name, date of birth, e-mail address, phone number, and residential address at registration.
  • We record your account activity, including deposits, withdrawals, wagers, bonus usage, and gameplay history.
  • We collect payment details relevant to the deposit and withdrawal methods you use, such as Interac E-Transfer, Visa, Mastercard, Skrill, Neteller, Apple Pay, Bank Transfer, or cryptocurrency wallet addresses for BTC, BCH, ETH, LTC and USDT transactions.
  • We gather technical information such as your IP address, device type, browser type, and language preferences to secure your North casino login and personalise your experience.
  • We may collect identity verification documents, including government-issued ID, proof of address, and payment method confirmation, as part of our Know Your Customer (KYC) obligations.

Verification Documents

We require verification documents to be uploaded through the Verification tab in your profile, with a maximum file size of 2 MB in pdf, gif, jpeg, jpg, bmp, png, or tif format. Documents must be presented in the Latin or Cyrillic alphabet; otherwise, we may request video verification. As part of our KYC procedure, we may also contact you by phone using the number registered on your account. We may request these documents before processing any withdrawal, even where similar documents were submitted previously, and failure to provide complete information within 40 days of our request may result in forfeiture of winnings.

How We Use Your Information

We use the data we collect to operate North Casino safely and efficiently. Specifically, we use your information to:

  • We verify your identity and age to confirm you meet the minimum legal gambling age of 18, or higher where required by your jurisdiction.
  • We process your deposits and withdrawals and monitor transactions for fraud prevention and anti-money laundering compliance.
  • We communicate with you regarding account activity, promotional offers, and changes to our terms.
  • We personalise bonus offers, loyalty rewards, and VIP tier benefits based on your play patterns.
  • We comply with our regulatory obligations under Kahnawake Gaming Commission requirements and applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse traffic patterns across our platform. Cookies also help us secure your account and detect suspicious activity. You may adjust your browser settings to limit or block cookies; however, doing so may affect certain features of our site, including the smooth operation of your North casino login session.

Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Payment processors and financial institutions to complete deposits and withdrawals.
  • Regulatory authorities, including the Kahnawake Gaming Commission, where required for compliance or dispute resolution.
  • Fraud prevention and identity verification providers to confirm your identity and protect against account misuse.
  • Our affiliate partners operating under northaffiliates.com, solely for the purpose of tracking legitimate referral activity, without disclosing your personal financial details.
  • Law enforcement agencies where disclosure is required by law or in connection with suspected criminal activity.

Any disputes concerning the handling of your data or your account are settled exclusively by arbitration in St. Kitts & Nevis, in accordance with the St. Kitts & Nevis Civil Procedure Rules.

Data Security

We employ industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we take data protection seriously, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to safeguard your own login credentials and to avoid sharing your account details with third parties, as third-party access to your North casino online account may result in restricted access or forfeited winnings.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, regulatory, and accounting obligations. If your account becomes dormant for 12 consecutive months without access, we will notify you by e-mail with 30 days' notice before applying an administrative fee. Extended dormancy may result in unclaimed funds being transferred to the relevant regulatory body, in accordance with our Terms and Conditions.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information, and the right to object to certain types of processing. To exercise these rights, please contact our support team, and we will respond in accordance with applicable data protection laws. Please note that your registered e-mail address cannot be changed after account creation, and each player is permitted only one account with us.

Restricted Jurisdictions and Age Requirements

We accept players only from countries and regions where online gambling is legally permitted, and it remains your responsibility to verify the laws of your jurisdiction. We serve players from Canada, Norway, Finland, Denmark, and around the world, but registration is not available to residents of certain restricted territories listed in our Terms and Conditions. North casino Canada players and international users alike must be at least 18 years of age, or the minimum age required by local law. Accounts found to be operated by minors will be permanently suspended, with deposits refunded where undisputed and winnings forfeited to the Kahnawake Gaming Commission.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Where the terms and conditions differ between the English version and other language versions displayed on our site, the English version always prevails. We encourage you to review this page regularly to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact our support team at support@North Casino.com, available 24/7 via live chat and e-mail. Unresolved complaints regarding data handling or account disputes may also be submitted in writing to the Kahnawake Gaming Commission at [email protected], no earlier than seven days and no later than six months after the issue first arose.