Responsible Gaming at North Casino

Our Commitment to Safer Play

Here at North Casino, we design our tools, our terms and our verification processes around one goal: keeping our community safe. We only accept players who are 18 years of age or older, or the higher legal age required in their country of residence. If we ever discover that an account has been operated by a minor, we permanently suspend it, refund undisputed deposits and forfeit any winnings to the Kahnawake Gaming Commission, in line with our licensing obligations.

Our North Casino verification procedure exists specifically to confirm identity and age before any bonus winnings can be withdrawn. We ask for a minimum deposit of 10 EUR/USD to trigger this check, and we may request documents in Latin or Cyrillic script, or a short video verification call, before releasing funds. These steps protect both our players and our platform.

Tools You Can Use to Stay in Control

We give every player at North Casino practical, easy-to-use controls from within their own account profile. You don't need to contact anyone to activate most of these — they're available directly in your settings, and our support team is always ready to help if you need guidance.

• Deposit limits — set daily, weekly or monthly caps on how much you can add to your account. Please note that deposit limits cannot currently be applied to deposits made through our Cryptoprocessing system.
• Loss limits — cap the amount you're willing to lose over a set period, so your spending never outpaces your comfort zone.
• Session reminders — receive prompts about how long you've been playing, helping you keep track of time spent on our games.
• Cooling-off periods — take a short break from your North Casino account, ranging from a day to several weeks, without permanently closing it.
• Self-exclusion — request a longer-term or permanent block on your account if you feel you need a complete pause from gambling.

How to Set a Limit

1. Log in to your North Casino account
2. Go to your profile or account settings
3. Select the Responsible Gaming or Limits section
4. Choose the type of limit you'd like to apply
5. Confirm your chosen amount or duration

Once a limit is set, we apply it immediately, and reducing a limit takes effect right away, while increasing one typically involves a short waiting period as an added safeguard for your protection.

Recognizing the Signs of Problem Gambling

We encourage every player who joins North Casino to check in with themselves regularly. Gambling can shift from entertainment to a problem gradually, and it's not always easy to notice from the inside. We ask you to watch for signs such as:

• Spending more time or money than you originally planned
• Chasing losses by depositing again to "win it back"
• Borrowing money or using funds meant for essentials to keep playing
• Feeling anxious, irritable or preoccupied with gambling between sessions
• Hiding your gambling activity from family or friends
• Neglecting work, relationships or responsibilities in favor of playing

If any of these sound familiar, we genuinely want you to reach out to our team. There's no judgment — only support and practical options, including limits, cooling-off periods or self-exclusion.

Self-Exclusion at North Casino

At North Casino, our self-exclusion process is designed to be straightforward and respected without exception. Once activated, we prevent the account from logging in, we stop all marketing communications, and we do not reopen the account before the exclusion period you selected has ended, even if you ask us to. This firm approach exists to genuinely protect players during a vulnerable time.

North Casino's licence, issued by the Kahnawake Gaming Commission, requires us to uphold strict standards around player protection, complaint handling and fair play. Every game on our platform holds Random Number Generation certification, and many titles carry a provably fair ribbon so you can verify outcomes yourself — transparency we believe supports informed, responsible play.

Additional Safeguards We Apply

We at North Casino also apply account-wide protections beyond player-activated limits. Using a VPN to bypass a game provider's regional restrictions is strictly prohibited on our platform and may result in confiscation of winnings — a rule that helps us keep gameplay fair and compliant across every jurisdiction we serve. We also restrict certain promotional offers, such as no-deposit free spins, from being combined with other North bonus offers in ways that could encourage excessive play.

Our team monitors accounts for patterns that may suggest a player is struggling, and we may reach out proactively to check in, offer information about limits, or suggest a break when patterns raise concern.